Unser Spam-Schutz funktioniert in mehreren Phasen (siehe auch Wie funktioniert die Spam-Abwehr?). Kommen Emails nicht an hat dies immer einen Grund - meist liegt es entweder an einer Fehlkonfiguration des absendenden Mailservers oder aber an der Tatsache das die IP-Adresse in einer Realtime Blacklist gesperrt wurde.
Sollte eine Mail aus einem wichtigen Grund abgelehnt werden, erhält der absendende Mailserver immer eine Benachrichtigung mit dem Grund der Ablehnung.
Nachfolgend eine Auflistung der Meldungen und Fehlermeldungen (vorab nur in Englisch) der Phase 1 unseres Spamschutzes.
CODE | Description |
ALLOWED | The message passed all filters. qmail may still bounce the message for other reasons, however. |
ALLOWED_AUTHENTICATED | The remote client successfully authenticated using SMTP AUTH. If qmail is patched to provide SMTP AUTH, this code will never be used. |
ALLOWED_TLS | The remote client successfully started a TLS session. |
DENIED_ACCESS_DENIED | The connection was blocked because the remote server's IP address or rDNS name was found in the access file with a deny command. |
DENIED_AUTH_REQUIRED | The message was blocked because the remote server has not authenticated, which is required. |
DENIED_BLACKLIST_IP | The connection was blocked because the remote server's IP address is blacklisted. |
DENIED_BLACKLIST_NAME | The connection was blocked because the remote server's rDNS name is blacklisted. |
DENIED_EARLYTALKER | The connection was blocked because the remote server began sending data before the SMTP greeting was issued. |
DENIED_GRAYLISTED | The recipient was blocked because the sender/recipient combination was graylisted. The SMTP connection continues after this error occurs. |
DENIED_IP_IN_CC_RDNS | The connection was blocked because the remote server's IP address was found in the remote server's rDNS name and the remote server's rDNS name ends in a country code. |
DENIED_IP_IN_RDNS | The connection was blocked because the remote server's IP address was found in the remote server's rDNS name and a prohibited keyword was found in the remote server's rDNS name. |
DENIED_OTHER | The connection was rejected by qmail (or another downstream filter). |
DENIED_RBL_MATCH | The connection was blocked because the remote server's IP address was found on a DNS RBL. |
DENIED_RDNS_MISSING | The connection was blocked because the remote server has no rDNS name at all. |
DENIED_RDNS_RESOLVE | The connection was blocked because the remote server's rDNS name does not resolve. |
DENIED_RHSBL_MATCH | The connection was blocked because the remote server's reverse DNS name was found on a right hand-side DNS blacklist (RHSBL) OR because the sender's domain name was found on a right hand-side DNS blacklist (RHSBL). |
DENIED_RECIPIENT_BLACKLISTED | The recipient was blocked because the recipient email address is blacklisted. |
DENIED_REJECT_ALL | The message was blocked because all mail is being rejected. |
DENIED_RELAYING | The recipient was blocked because the recipient's domain is not locally hosted and the remote server is not allowed to relay. |
DENIED_SENDER_BLACKLISTED | The connection was blocked because the sender's email address is blacklisted. |
DENIED_SENDER_NO_MX | The connection was blocked because the sender's domain has no mail exchanger, making the sender address invalid. |
DENIED_TOO_MANY_RECIPIENTS | The recipient was blocked because the limit was reached for this connection. The SMTP connection continues after this error occurs. |
DENIED_UNQUALIFIED_RECIPIENT | The recipient was blocked because the address had no domain name. The SMTP connection continues after this error occurs. |
DENIED_ZERO_RECIPIENTS | The message was blocked because no valid recipients have been specified. |
FAILED_AUTH | The remote server attempted to authenticate but the given username and/or password were incorrect. |
FAILED_TLS | The remote client attempted to start a TLS session but SSL negotiation failed. |
TIMEOUT | The connection timed out, either in total time or idle time. If the connection was already being blocked for another reason, the code for that error is given as REALCODE . |
TLS_ENCRYPTED | The remote server has started a TLS session with qmail. spam service does not have access to the server's certificate file, so it cannot decrypt the traffic to log any information about senders or recipients. |
UNKNOWN_AUTH | The remote server requested an authentication method spam service doesn't support. This shouldn't happen. |